Last Updated: 09 Jan 2026
Welcome to Indrasys. These Terms and Conditions (“Terms”) govern your use of our website and the purchase and use of our digital products. By accessing our website, purchasing a product, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our website or services.
The terms “we,” “us,” and “our” refer to Indrasys. The terms “you” and “your” refer to the user or customer.
1. Use of Our Website
You agree to use our website for lawful purposes only. You are prohibited from:
- Violating any international, national, or local laws or regulations.
- Attempting to gain unauthorized access to our website, servers, or any associated database.
- Using the website in a way that could damage, disable, overburden, or impair the site or interfere with any other party’s use of the site.
- Copying, duplicating, or reselling any part of our website or its content without our express written permission.
2. Digital Products and Services
We specialize in the sale of digital products. To ensure customer satisfaction and transparency, we provide a comprehensive live demonstration of our products before any purchase is finalized. It is your responsibility to attend the demo and ask any questions to ensure the product meets your requirements before purchasing.
3. Intellectual Property Rights
All content on this website, including text, graphics, logos, and software, as well as all digital products sold on this site, are the exclusive property of Indrasys or its licensors. These are protected by copyright and other intellectual property laws. You may not use, copy, reproduce, modify, distribute, or create derivative works from our products or content without our prior written consent.
4. Product License
Upon purchase, you are granted a non-exclusive, non-transferable, limited license to use the digital product for your personal or internal business purposes. This license does not permit you to:
- Resell, rent, lease, or redistribute the product in any form.
- Share the product with third parties.
- Use the product to create a competing service or product.
- Remove or alter any copyright notices on the product.
Each purchase grants a license for a single use or installation unless otherwise specified in the product description.
5. Payments and Purchases
All payments for our digital products are processed through secure third-party payment gateways. By making a purchase, you agree to provide accurate and complete payment information.
All sales are final. By completing your purchase, you acknowledge that you have reviewed the live demo and agree that the product meets your needs.
6. Return and Refund Policy
All purchases made on the Indrasys website are subject to our Return & Refund Policy. As we provide a live demo before purchase, we do not offer refunds, except in the case of a verifiable and unresolvable critical technical issue as outlined in our Return & Refund Policy.
7. Limitation of Liability
Our digital products are provided “as is” without any warranties, express or implied. In no event shall Indrasys be liable for any direct, indirect, incidental, special, or consequential damages (including, but not limited to, loss of data, loss of profits, or business interruption) arising out of the use or inability to use our products.
Our total liability to you for any and all claims arising from the use of our products and services is limited to the amount you paid for the product in question.
8. Indemnification
You agree to indemnify, defend, and hold harmless Indrasys, its directors, and its employees from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Neemuch , Madhya Pradesh, India.
10. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. We will do so by posting the updated terms on this site and changing the “Last Updated” date. Your continued use of the website or our services after any such changes constitutes your acceptance of the new Terms.
11. Support and Maintenance During License Period
During the active license period, Indrasys provides limited technical support for the purchased digital product under the following terms:
11.1 Support includes:
- Assistance with installation and basic setup of the product
- Fixing verified bugs or technical issues related to the original product functionality
- Guidance on using existing features as demonstrated during the live demo
11.2 Support Exclusions
- Customization or feature development
- Compatibility issues caused by third-party plugins, themes, servers, or software
- Issues resulting from unauthorized modifications to the product
- Website performance, SEO, hosting, or server-level issues
11.3 Support Duration
- Support is provided only during the active license period as mentioned in the product description or invoice.
- Once the license period expires, support will be discontinued unless the license is renewed.
11.4 Support Channel
- Support is provided only through official communication channels such as email or WhatsApp as specified by Indrasys.
- Response times may vary depending on issue complexity and workload.
11.5 No Guaranteed Resolution Time
While we strive to resolve issues promptly, Indrasys does not guarantee a fixed resolution time for support requests.
11.6 Termination of Support
Indrasys reserves the right to suspend or terminate support if the customer violates these Terms, misuses the product, or engages in abusive or unethical behavior.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: info@indrasys.in